My experience with Sampa. A promising trip that turned into a trap.Following Sampa's recommendations, we ventured through Baja with the promise of an unforgettable route. And it was… but not for the right reasons.Punta Arena was waiting for us, or so we thought. What really awaited us was a sea of treacherous sand, so loose that it mercilessly trapped two vehicles: a Jeep and a JAC with too much weight and little engine to escape. There were no warnings, there were no signs. Only the harsh reality of a sand trap that, apparently, was not the first time it had closed on unsuspecting clients, was confirmed by the rescue crane that helped us.When asking the agency for help, their response was clear and cold: “Read the manual.” And when we sought outside help, we discovered that the lesson came with a price: 12 thousand pesos for the rescue. The most disturbing thing? The same company that sent us there (Sampa) made sure that we paid any costs - having heard the rescuers talking to the company's agent.To complete the experience, the additional tents we rented were never delivered to us. So, under a starry sky and with disappointment as our only company, we slept as best we could.If this was a test, Sampa failed it. If it had been a real emergency, I prefer not to imagine the outcome.Very bad experience with Sampa and its terrible customer service. Don't fall into the same trap as us.